Alternatives to Voiceflow
Design and build AI chat and voice agents
Voiceflow ranks #2 of 8 in AI chatbot builders, with an Alt Score of 96. It is proprietary, freemium from $60 USD/month and available on the web. 13 of 13 checklist rows are verified against a public source.
Product, support, and agency teams who need to build and ship custom AI chat and voice agents on their own business data, with enough control for engineering and enough visual tooling for non-developers.
A drag-and-drop Workflow Builder for conversation logic, a Knowledge Base that trains agents on your own data sources (docs, sitemaps, help centers), model-agnostic LLM support, native CRM/support tool integrations, an embeddable chat widget, and analytics with full conversation transcripts.
You design agent logic visually in Workflows/Playbooks, connect a knowledge base and third-party tools via Functions and native integrations, then deploy the agent through an embeddable web chat widget, phone/telephony, or a custom interface via the Conversations API.
Why people leave Voiceflow
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Ranked alternatives
Ordered by Alt Score. Click any score to see the breakdown.
Feature comparison
Rows come from the AI chatbot builders checklist (17 rows). Human-verified cells only. ? means the value has not been verified.
| AI chatbot builders checklist | Voiceflow | Botpress | Wonderchat | Chatbase | CustomGPT | Chatling |
|---|---|---|---|---|---|---|
| Pricing model | ||||||
| Starts at | ||||||
| License | ||||||
| Platforms | ||||||
| No-code visual builder | ||||||
| Train on your website & files | ||||||
| Multi-channel deploy (WhatsApp, Slack, etc.) | ||||||
| Embeddable web widget | ||||||
| Lead capture | ||||||
| Human handoff / live chat | ||||||
| Actions / function calling | ||||||
| Flow / logic builder | ||||||
| Choice of LLM models | ||||||
| Analytics & chat logs | ||||||
| White-label / remove branding | ||||||
| Integrations (Zapier, CRM) | ||||||
| Free tier |
Every fact and feature listed for Voiceflow is verified against its own pages. Each alternative is sourced on its own page.
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Pricing model Freemium verified 2026-07-12
Sign up and build AI Agents for free
https://www.voiceflow.com/solutions/contact-center-automation -
Starts at $60 USD/month verified 2026-07-12
pro: { '10000': 60, '15000': 90, '20000': 120 }
https://www.voiceflow.com/pricing -
License Proprietary verified 2026-07-12
All rights reserved © 2026 Voiceflow, Inc.
https://www.voiceflow.com/ai-agents -
Status active verified 2026-07-12
All rights reserved © 2026 Voiceflow, Inc.
https://www.voiceflow.com/ai-agents -
Platforms Web verified 2026-07-12
Voiceflow is a platform for building, testing, deploying, and monitoring reliable chat and voice agents across any channel or language.
https://docs.voiceflow.com/documentation/Introduction -
No-code visual builder Yes verified 2026-07-12
The Workflow Builder features an infinite no-code drag-and-drop building canvas to create Agents of scale.
https://www.voiceflow.com/features/workflows -
Train on your website & files Yes verified 2026-07-12
Power your agent with data from across your business, including Zendesk, sitemaps, and internal docs.
https://www.voiceflow.com/features/knowledge-base-generative-ai -
Multi-channel deploy (WhatsApp, Slack, etc.) Partial verified 2026-07-12
Launch your AI agent across chat, voice, or any other channel where your users are.
https://docs.voiceflow.com/documentation/Introduction -
Embeddable web widget Yes verified 2026-07-12
Launch Agents with Voiceflow's embeddable web chat UI or any custom interface using the Dialog API.
https://www.voiceflow.com/solutions/customer-experience -
Lead capture Yes verified 2026-07-12
Use it to create leads when users express interest, log support cases, update contact information, or add notes to existing cases for better team visibility.
https://docs.voiceflow.com/documentation/build/tools/salesforce-tool -
Human handoff / live chat Yes verified 2026-07-12
Use our open source chat widget and custom action step to seamlessly handoff to a live chat platform.
https://www.voiceflow.com/solutions/customer-support -
Actions / function calling Yes verified 2026-07-12
Integrate Agents with 3rd party services and APIs using Voiceflow Functions and API blocks.
https://www.voiceflow.com/features/platform-overview -
Flow / logic builder Yes verified 2026-07-12
Voiceflow's Workflow Builder is a collaborative drag-and-drop builder tool to create conversational logic for AI Agents.
https://www.voiceflow.com/features/workflows -
Choice of LLM models Yes verified 2026-07-12
Use any AI vendor, including OpenAI and Anthropic, to power agent responses, logic, and actions.
https://www.voiceflow.com/features/platform-overview -
Analytics & chat logs Yes verified 2026-07-12
Track your agent's runtime performance, response times, token usage, routing, and conversation volume.
https://docs.voiceflow.com/documentation/Introduction -
White-label / remove branding Yes verified 2026-07-12
White-labeling and client handoff tools
https://www.voiceflow.com/pricing -
Integrations (Zapier, CRM) Yes verified 2026-07-12
CRM Salesforce Capture leads and create or update leads, contacts, and cases.
https://www.voiceflow.com/integrations -
Free tier Yes verified 2026-07-12
Sign up and build AI Agents for free
https://www.voiceflow.com/solutions/contact-center-automation
FAQ
Yes. Botpress, Wonderchat and Chatbase have a free tier or are fully free. Free-tier limits in the comparison table are verified and dated.
Botpress — every license claim links its source.